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hpatlik
Level 1

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

 
1 Best answer

Accepted Solutions
Justme
Level 1

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

This might sound odd, but I called the helpline and this is what they had me do.  It worked for me.  Click on “text size” on the header bar.  Reduce the text size once.  Click OK.  Now try to click on the box in 31350.  Worked for me.  I then changed text size back and it stayed active.  Hope it helps you too.

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9 Replies
richardl2
New Member

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

Same problem here, not just you.

jayvath
New Member

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

I'm experiencing the same problem with TurboTax online. There is a software bug that needs correction.

Jay-P-Hunt
New Member

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

Yes. TurboTax for 2020 does not yet recognize either form T622 or T1 line 31350. I hope they will read this and update the program soon so we can all claim the tax rebate we are entitled to.

Tony fingers
Level 1

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

Have the same issue. Entered the amount in the "easy step" portion of the program but nothing appears on line 31350. The news agency provided a Q number so assume the CRA would require that as a reference but TurboTax doesn't ask for it.

Justme
Level 1

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

This might sound odd, but I called the helpline and this is what they had me do.  It worked for me.  Click on “text size” on the header bar.  Reduce the text size once.  Click OK.  Now try to click on the box in 31350.  Worked for me.  I then changed text size back and it stayed active.  Hope it helps you too.

View solution in original post

rube2
Returning Member

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

Cannot make an entry into line 31350 for Digital news tax credit.

DavB
New Member

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

T622 should be in the list of forms.

It's unacceptable that this is not in the software yet

hpatlik
Level 1

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

Hi Justme,

 

You are exactly right!  That's the fix.  The default screen size on my laptop is too small.

rube2
Returning Member

Is anyone else having this issue. In TurboTax, Line 31350 (Digital News TC) is not active. You cannot enter any value into the field.

Reducing the screen worked and now figured in the refund  .  Thanks a lot.  Also held when enlarging back size.

v