We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.
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This morning i “copied” the file i was working on because my kid wants their refund sooner rather than later, i was able to go thru the check and submit without the error. However I have lost 1/8 of my available filings prior to that. So now have 6 available and only 1 submitted. Math isnt adding up.
good luck!
Thank you, I did have a call with a rep last night. Creating the copy fixed the issue.
if you delete the one you aren’t submitting you will get the right amount of files to be submitted
@pdtgreen We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.
@B_leaf75 We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.
Thank you for your reply. With no current ETA , what's to say this will be resolved before taxes are due to the government of Canada. Please advise, thanks.
Bruno
@B_leaf75 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.