Is there a contact at Turbo Tax to inform them of an error in their 2021 tax return? My 2021 tax return has been reassessed. by CRA due to an error in Turbo Tax program.

The amount of tax due was added to the refund rather than payment of the tax.

569

3 Replies

Level 3

Apr 30, 2024 12:33:43 PM

Hello, thank you for reaching out. Here is how to contact our team:

TurboTax Online and CD/download customers can call customer support at 1-888-829-8608.

During tax season (February 20 to May 1), we're available 7 days a week during these hours:

9 AM to midnight ET for English support
9 AM to 9 PM ET for French support

During the rest of the year (May 2 to February 19), we're available Monday through Friday 9 AM to 6 PM ET for English and French support.

New Member

Jul 17, 2024 1:52:44 AM

My 2022 tax has been reassessed, requiring a payment that was more than I earned. On the reassessment it looks as if they wiped out all of my deductions. What to do?

Moderator

Jul 17, 2024 7:36:48 AM

You will look at the line numbers on your tax return and compare them to what the CRA has reassessed- to see where the discrepancies are.

You can contact our phone support if you need any more help.

Thank you for choosing TurboTax.

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Is there a contact at Turbo Tax to inform them of an error in their 2021 tax return? My 2021 tax return has been reassessed. by CRA due to an error in Turbo Tax program.