I just bought 2023 version from Costco today. When trying to install, it looks like 2022 version, so I didn't install.
The CD package does show 'Tax Year 2023'. What's wrong with it?
You can download the 2023 version of TurboTax CD/download edition from our website here: Choose the 2023 TurboTax edition you need (for Windows).
If the code doesn't work with the download, please contact our phone support team at 1-888-829-8608.
Is this a joke? Has the TurboTax CD been hacked?
What's up with dreadful use of English?
I'm trying to install TurboTax, not a language package to internationalize my tax returns.
Unfortunately, we have had this issue with some of our CDs. You can download your TurboTax software by using the following link: https://turbotax.intuit.ca/tax/software/install. If you would prefer a new CD, please let us know by responding "yes," and we will contact you by email with details.
I too am having this very same problem. I would like a corrected CD. Could you please contact me and arrange for the product to be sent to me.
Thank you
@lfs1 You will get an email regarding this issue once we have more information on a CD replacement plan.
I would like a new disc please.
Please contact me as soon as possible
@AB52AB You will get an email regarding this issue once we have more information on a CD replacement plan.
In the meantime you can download the 2023 version of TurboTax CD/download edition from our website here: Choose the 2023 TurboTax edition you need (for Windows).
I called Turbotax. They said the CD won't be shipped until the end of March. What's up with the long delay?