1) no email available but lots of social media. Not an indication that you want to solve issues.
2) finding the phone number takes ten minutes of searching
3) last week I called to see if there was a pending product discount, was told no. So I paid full price. Less than seven days later I get an email offering a 15% discount. Of course it is an email that does not permit a response because apparently your service model is lack of service.
very frustrating for someone who has been a customer since year one when it was a small Canadian start up.