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lyndamb54
New Member

Line 12700 in Summary not calculating properly in Turbo Tax Premier online. Should be 50% of capital gain entered. Does anyone else have this problem? Any fixes?

Called support and asked for tech assistance to check for software problem. No response after a week.
1 Reply

Line 12700 in Summary not calculating properly in Turbo Tax Premier online. Should be 50% of capital gain entered. Does anyone else have this problem? Any fixes?

I see that you called on March 3, 2025, and our product support agent escalated the case to the supervisor. I followed up with them and apologized for the inconvenience. I've scheduled a call back from an assigned department for you, and someone will contact you within 48 hours.

 

We appreciate your patience.

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