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Level 2
posted Apr 23, 2025 5:54:19 PM

Line 47600 - Problem in direct input

I have problem on line 47600 (T1 General)

 

My product is TurboTax Home & Business 2024 desktop version.

The software is up to date.

 

I tried to direct input my paid tax amount by instalments, I cannot input my amount.

It didn't display any amount at all, even I press my number keys.

 

Please resolve this problem ASAP.

 

Thanks.

0 3 5879
1 Best answer
Level 2
Apr 24, 2025 12:58:38 PM

I am able to find that there is some corruption of the program and affect the form interface.

 

I download the TurboTax program from the website again and re-install it.

 

After the re-installation, the T1 General form behave normally.

3 Replies
Level 2
Apr 24, 2025 12:58:38 PM

I am able to find that there is some corruption of the program and affect the form interface.

 

I download the TurboTax program from the website again and re-install it.

 

After the re-installation, the T1 General form behave normally.

Level 2
Feb 17, 2026 3:54:29 PM

The same thing just happened to me, with the 2025 tax year. Unfortunately reinstalling did not solve the problem for me. I'll keep looking for a solution.

Level 2
Feb 17, 2026 4:00:48 PM

The solution is to reduce the entry field text size. (View -> Zoom -> Zoom Out)

It's an weird and old bug, the solution to which was noted here:

https://turbotax.community.intuit.ca/community/troubleshooting/discussion/[product key removed]em-on-canada-t1-general-when-text-size-is-increased/00/3671006