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New Member
posted Feb 25, 2020 7:28:45 PM

Losing information

Twice now, after launching the CRA autofill, all the previous info that i entered is lost. Please advise as this is super frustrating and time consuming. 

0 4 811
4 Replies
New Member
Mar 1, 2020 7:32:09 AM

I have the same issue.  Have you received any reply yet?

Returning Member
Mar 2, 2020 8:55:40 AM

Same here... I've been trying for the last week. 

New Member
Mar 26, 2020 1:46:23 PM

I keep entering the same information.  hitting save the whole time. then the program automatically closes and erases all my data.   3 times now

Moderator
May 9, 2020 1:35:10 PM

If you are still having this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.