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Returning Member
posted Sep 17, 2023 4:42:52 PM

Lost my license code

HI i lost my license code for turbo tax 2021.   Recently i have been asked to provide forms that i had not filed online, and find the software  (but not the taxfiles) is missing from my computer.   I tried to download it again,  but of course need a key.    Alternately i will buy another copy,  but can't seem to figure out how to do that either

0 1 995
1 Replies
Level 15
Sep 18, 2023 12:44:15 PM

You can contact our phone support team and they can verify if we have your code- if yes, then they will be able to give it to you. If not, unfortunately you will need to purchase another copy. You can purchase directly from TurboTax.

 

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