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posted Mar 7, 2023 7:38:30 AM

Marital Status

I am completely tax return for common law couple.  On Page 1 of both T1s it shows marital status at Dec 31 as common law, it has carried forward spouses income and information on both page 1s as well.  When I review it gives me error that I must confirm marital status and when I select yes living together at Dec 31 it changes refunds.   Why?  If marital status is confirmed already on page one what is it changing?  I talked to an accountant and he said he doesn't have to confirm marital status on his program and I don't remember having to do this on prior years. 

0 5 731
5 Replies
Level 1
Mar 8, 2023 6:30:25 PM

Same error and cannot be fixed and cannot netfile. Were you able to fix the error?

Level 1
Mar 10, 2023 9:10:56 AM

I'm having the same error and cannot be fixed and cannot netfile. Were you able to fix the error

Moderator
Mar 10, 2023 11:41:05 AM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

Level 1
Mar 11, 2023 8:25:27 AM

called the phone number you gave you don't speak with a live person emailed support issues was of no help at all 

is there a number to call to speak with a live agent 

Moderator
Mar 17, 2023 11:57:44 AM

If you would like to contact our phone support team, you can call them at 1-888-829-8608. When the machine asks you if you want them to email or text you something, say NO, and the machine will take your information and transfer you to an agent. 

 

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