Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Mar 20, 2023 4:33:56 PM

Missing receipt and activation code

I purchased the product directly from TurboTax March 16/23 but did not receive a receipt. I have confirmed it is not in my junk email.

0 4 786
4 Replies
Returning Member
Mar 21, 2023 2:51:32 PM

to be clear - I am looking for information on how to have a receipt and activation code sent to me.

I followed the suggestions in the help section and phoned but only was able to request information be sent to me by text or email.

Level 4
Mar 21, 2023 4:39:13 PM

Please confirm that the email associated to this account is still valid by answering YES or NO.

 

Thank you for choosing TurboTax.

Returning Member
Mar 23, 2023 2:12:54 PM

YES

Intuit Alumni
Mar 24, 2023 8:45:42 AM

A receipt/with activation code has been resent to the email associated with this account.

 

Thank you for choosing TurboTax.