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Returning Member
posted Mar 13, 2023 8:03:22 PM

My account has been locked after multiple attempts to submit my return. Can you please tell me how to unlock my account and tell me what needs to be fixed?

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3 Replies
Level 5
Mar 13, 2023 9:51:24 PM

You will need to contact the Canada Revenue Agency (CRA) and get your account unlocked.

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

Thank you for choosing TurboTax.

Returning Member
Mar 14, 2023 6:54:50 PM

This is a turbo tax problem

 

Level 5
Mar 17, 2023 10:05:28 AM

Are You able to file your return? 

 

Thank you for choosing TurboTax.