Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
jaitken
New Member
posted Feb 28, 2023 11:39:52 AM

My screen is stuck on "did you move to or away from Canada".

I have cleared cache and rebooted the pc but still gets stuck on the same page.

0 1 130
1 Replies
cookie135
Level 5
Mar 1, 2023 8:16:18 PM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. 

 

Thank you for choosing TurboTax.