My specialist won't reply to the messages

[jfdsouza]

I sent a few messages to the specialist and so far I have had no responses. He was supposed to review the documents and get back to me, but I haven't heard from him ever since. 

[kim-n]

Hi there, 

I'm very sorry that you are experiencing difficulties.

Please message us on social media or contact us by phone for further assistance on this issue.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

Additionally, you can reach to our phone support team by visiting https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

Please reach out if you have any further questions. 

Best, 

Kim