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New Member
posted Apr 28, 2025 8:23:54 AM

Need help with review of my return.

I only have an international phone number and on that I am not receiving any call when I try Connect Now.

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1 Replies
Level 2
Apr 30, 2025 10:24:02 AM

Hey there! Unfortunately, the tax experts are not able to call outside of Canada. To start the screen sharing process, they would need to call you first. It looks like there's some advice in this thread on what you can do next: https://turbotax.community.intuit.ca/community/troubleshooting/discussion/bought-turbotax-live-full-service-basic-unable-to-receive-call-internationally-to/01/3257873