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New Member
posted Feb 19, 2024 9:35:37 AM

Netfile error code 960576

0 3 710
3 Replies
Moderator
Feb 19, 2024 9:49:46 AM

Please make sure that you have entered the number of months you rented your home on the BC renter's tax credit.

New Member
Mar 10, 2024 8:55:34 AM

I think the 8 digit access code may be corrupt.  CRA will not accept netfile says my account is locked.  Account is not locked.

 

[email address removed]

Moderator
Mar 10, 2024 9:41:11 AM

You can file without your Netfile Access Code. It is not mandatory.

 

If you are locked out of NETFILE, you will need to contact the CRA and get unlocked. If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

Your NETFILE account is not the same as your CRA MyAccount. You don't need MyAccount to use NETFILE.