Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 18, 2023 9:30:40 AM

Netfile error

I got a code 50, but there is no special character in my street address, "31 Livyers Loop" Tried 3 times did not work.

Also for direct deposit requests. I filled out the form from CRA but there is no place to upload and file it with my tax returns. 

0 1 147
1 Replies
Moderator
Apr 24, 2023 7:36:15 AM

Please delete all entries in your address and clear your cache, sign out of your return and restart your computer to correct the address. When you change or include a new Direct Deposit in your return, you will need to mail in your return by Canada Post. You may be better to change or add your Direct Deposit through your Canada Revenue Agency (CRA) My Account
If you need more help, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help you. To contact them, please follow this link: Contact Us

​​​​​​​Thank you for choosing TurboTax.