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Level 1
posted Apr 15, 2025 10:06:25 AM

Netfile errors

I have deleted all T3s and reentered them in making sure the numbers are correct and box 21 is equal to box 53. Then rounded them up to the nearest dollar and so on and so on……. This is the most frustrating tax year ever. 
Turbro tax please get this fixed ASAP! How much more can we take? We all have been patient long enough!

0 3 560
1 Best answer
Moderator
Apr 16, 2025 10:01:53 AM

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

 

This is not a TurboTax issue.  The CRA has confirmed that this issue is affecting all CRA-certified tax software. TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians. 

 

To support taxpayers in navigating these CRA errors, the TurboTax Canada blog is being regularly updated with the latest information on NETFILE error codes, CRA-approved workarounds, and expected resolution dates. 

 

As soon as the issue is resolved, we'll post an update in this thread.

 

Thank you for your patience and choosing TurboTax.

 

3 Replies
Moderator
Apr 16, 2025 10:01:53 AM

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

 

This is not a TurboTax issue.  The CRA has confirmed that this issue is affecting all CRA-certified tax software. TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians. 

 

To support taxpayers in navigating these CRA errors, the TurboTax Canada blog is being regularly updated with the latest information on NETFILE error codes, CRA-approved workarounds, and expected resolution dates. 

 

As soon as the issue is resolved, we'll post an update in this thread.

 

Thank you for your patience and choosing TurboTax.

 

Level 2
Apr 16, 2025 10:23:07 AM

I did the same and it made no difference. There was an update today and I hoped it would fix it, but it didn't.

I managed to file my wife's return and at least got her refund which was good

So incredible frustrating as both our returns were the same re T3s etc.

Moderator
Apr 17, 2025 5:32:33 AM

@kerrybrook We can understand your frustration. 

The CRA has confirmed that this issue is affecting all CRA-certified tax software. TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians. 

 

To support taxpayers in navigating these CRA errors, the TurboTax Canada blog is being regularly updated with the latest information on NETFILE error codes, CRA-approved workarounds, and expected resolution dates. 

 

As soon as the issue is resolved, we'll post an update in this thread.

 

Thank you for your patience and choosing TurboTax.