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Returning Member
posted Feb 27, 2020 5:26:03 PM

Netfile fails due to connection for myself and my wife's return

Hi,

 

I tried to Netfile my return tonight and I get an error message saying that it cannot complete due to connection. I tried to file my wife's and it said the same thing. Restarted turbo tax and my computer and its still saying the same thing so I try to submit my sister's and hers works. I go back to mine and it fails due to connection again.

 

I can't think of anything that could be wrong on my end. My sister lives in Saskatchewan and I live in Ontario so maybe we're trying to connect to two different servers and my server is down right now?

 

Not sure what else it could be.

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1 Replies
Returning Member
Feb 29, 2020 7:01:11 AM

Still having the same issue. I've tried over the last 2 days and nothing different. I'm now up to 4 attempts with mine and 4 attempts with my wife's.  Not sure what else to do.

 

I guess I'll try calling...