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New Member
posted Nov 26, 2023 4:19:09 PM

Netfile not working

I have tried to netfile my 2022 taxes and it will not work and I tried manually as well. Is there something wrong with the software, I got a puppy icon?

0 7 1582
7 Replies
Moderator
Nov 27, 2023 6:49:21 AM

TurboTax is aware of this issue, and it is being looked at. We will provide an update as soon as possible. We appreciate your patience.

 

Thank you for choosing TurboTax. 

New Member
Nov 29, 2023 8:06:45 AM

I also called, and the associate told me that it was revenue Canada‘s issue, and to keep trying.  Not sure if I should buy the net file application for 2023 if this is going to be an issue

Moderator
Nov 29, 2023 8:10:05 AM

Have you tried filing your return today? NetFile is up and running - are you getting an error message?

 

Thank you for choosing TurboTax.

New Member
Nov 29, 2023 2:40:35 PM

Just tried again and success, I was able to file.  ,

Moderator
Nov 30, 2023 5:42:35 AM

Great to hear! 🙂

New Member
Apr 1, 2024 9:55:47 AM

Netfile is greyed out on my version of Turbotax

Why ?

 

Moderator
Apr 1, 2024 10:05:37 AM

@TedZap Are you using TurboTax CD/Download or TurboTax Online?