Netfile will not go through because "The information sent to the Canada Revenue Agency doesn’t match the information currently on record." What is the number I call?

If I try to send it again I will be locked out. There was a number on that error message to call. But I cant find the number without sending it.

4746

Moderator

Oct 30, 2019 2:42:00 PM

The CRA phone number for Individual tax enquiries is 1-800-959-8281 if you are in Canada and United States (613-940-8495 if you are elsewhere). Call this number for tax information for individuals, trusts, international tax and non-residents, including personal income tax returns, instalments, and RRSPs or to get forms and publications. Also call this number for assistance with CRA electronic services for individuals such as My Account, Represent a Client and NETFILE.

https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html

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Netfile will not go through because "The information sent to the Canada Revenue Agency doesn’t match the information currently on record." What is the number I call?