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fchn198
New Member

no download link or key on the order receipt

I just placed an order for the download tax software Business Incorporated 2021. it shows "You Order is Complete" with product and payment information on the screen, but there is no download link nor key on the receipt. and no email from intuit.ca has been sent to me. I called [phone number removed], but it cannot give a correct solution. Please help.

 

1 Reply

no download link or key on the order receipt

You can download the software from our website here: https://turbotax.intuit.ca/tax/software/install

 

Please check your spam/junk folder as the email with the code may have gone there. If you still can’t find it, you can contact the dedicated Business Incorporated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.

You can also visit the Intuit Profile support site. TurboTax Business Incorporated is based off Profile software.