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New Member
posted Apr 29, 2020 12:41:14 PM

No response from accountant

I used TurboTax Live- Expert Full Service for my 2017 tax return, but haven't had a response from my accountant in 6 weeks (since she said that she needed to book a call back with CRA. I can't find any other way to contact her, other than through Intuit Link. Can anyone please suggest what to do? 

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4 Replies
Intuit Alumni
Apr 29, 2020 3:20:49 PM

We're sorry to hear you are having this issue. To help you we will need more information. Therefore, could you please meet us by private message on Facebook or Twitter to see how we can help you further?

New Member
Jun 3, 2020 4:05:30 PM

Hi- I have had no response from my accountant for 3 days after following up numerous times.

 

Lindsay

New Member
Jun 3, 2020 6:08:20 PM

Hi, 

I am experiencing the same issue, for the last two days despite posting messages looking for an update. 

Can you help us out too?!

Thanks, 

Lee

New Member
Jun 13, 2020 8:22:30 AM

Same here... I haven't got a response for 1 week from my "live" "tax expert". This is my last resource to find answers. Otherwise I'll just go somewhere else to file my taxes...