☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted May 27, 2020 4:12:00 PM

Not able to print a single form

Previously printed Dsum, but not with the latest update? All settings set on print set up, but does not print and either of my printers.  Tested printer with other program and it works?  What's up!

0 2 692
2 Replies
Moderator
May 27, 2020 6:42:44 PM

Please contact our phone support team, as they will be better able to assist you. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

Level 1
May 28, 2020 9:00:53 AM

While on hold with customer support, I tried to print Dsum again.  Now it was showing up in the bottom box, played with the show open forms check box.  I did a form search for Dsum, now that it was open it showed up with asterisk as being open and it printed.  I guess I was not doing it right, or something!  Problem solved!