Not self-employed

[HnL]

Good morning,

I'm not self-employed.  I'm retired.  Your system thinks I am and wants me to purchase the highest level package.

I can't move forward without purchasing the package that includes self-employed income, and that would obviously create other issues.

What can I do ... is this a technical bug that needs fixing?

Please HELP!  

Thank you.

H 

[TurboTaxSusan]

If you've entered an amount from any of the boxes on the slips listed here, you have what the CRA considers to be self-employment or business income:

• T4 slip: box 81, 82 or 83
• T4A slip: box 20 or 48
• T4A slip: box 28 and you selected Yes to the question Does the income declared in Box 028 consist of fees collected for services you provided? in TurboTax Online
• T3 slip: box 24 (foreign business income)

If you have an amount in any of these boxes, TurboTax will ask additional questions to report the income as self-employment/business income. You only need to answer basic information, such as business name and address (can be your own), industry code, and fiscal period (Jan 01 to December 31). 

[HnL]

None of those conditions apply to me.

So what else is there?

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[xianred]

I am NOT self employed (retired) yet I have an "Error" for fix saying that I have indicated that I was self employed and have not indicated the province where my business was located.  How do I fix this so I can file my return?  I don't have any T4 slips.  My T4A slips have no values in boxes 20 and 48.  There is no box 28 on my T4A slips nor is there a box 24 on my T3.  I called the phone number listed and received only a recorded message with no information that could help me with this situation.

[TurboTaxSusan]

@xianred Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.