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New Member
posted Mar 29, 2024 5:34:19 PM

Not sure what to select

I purchased the TurboTax 2023 Standard CD version from Costco. When I did the installation it shows TurboTax 2022 and ask to choose 1) Install a new language of the Product or 2) Maintain or upgrade an existing language of the Product. Please help. 

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3 Replies
Moderator
Mar 30, 2024 10:04:47 AM

Please try reinstalling TurboTax using the download from our website.  You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

New Member
Apr 1, 2024 1:40:34 PM

I purchased the CD as I want to have a CD...I see in other posts you are sending out replacement CD's ...can I please get one. Thanks.

Moderator
Apr 1, 2024 1:51:32 PM

I have put in a CD replacement request for you.