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abrooke18
Returning Member

Error when trying to add a bookmark

Using TurboTax Canada online edition.

When I try to add a bookmark, I get this error:

An internal error occurred while processing your request. If the problem continues, please contact technical support.

1 Best answer

Accepted Solutions

Error when trying to add a bookmark

This issue has been resolved. Please sign in to TurboTax Online and give it a try.

View solution in original post

8 Replies

Error when trying to add a bookmark

Thank you for bringing this to our attention. We're investigating.
Anonymous
Not applicable

Error when trying to add a bookmark

Ok, so then what?  Did you fix it?
abrooke18
Returning Member

Error when trying to add a bookmark

Yes, this has been fixed.

Error when trying to add a bookmark

Yes, the error was resolved. Are you getting an error when add a bookmark in TurboTax Online?
Anonymous
Not applicable

Error when trying to add a bookmark

No, I bought the CD.  And yes, I cannot add any bookmark!

Error when trying to add a bookmark

Bookmarks in TurboTax CD/Download are working for me. Can you describe the error you're getting?
Anonymous
Not applicable

Error when trying to add a bookmark

Message: An internal error occurred while processing your request.  If the problem persists, please contact technical support

Error when trying to add a bookmark

This issue has been resolved. Please sign in to TurboTax Online and give it a try.