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New Member
posted Oct 30, 2019 7:06:38 AM

On line turbo tax software for 2017 won't open when I double click on turbo tax 2017 icon. Can you fix the problem?

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1 Replies
Moderator
Oct 30, 2019 7:06:39 AM

TurboTax Online doesn't make a short cut on your computer. Instead you would use your web browser to go to the following website and login through there. https://ww2.2017.turbotaxonline.intuit.ca/

If you are trying to open the CD/Download version of TurboTax and it won't open, you may need to reinstall the program.

https://turbotax.community.intuit.ca/replies/2647640

https://turbotax.community.intuit.ca/replies/3169457

If you are still having issues, please contact our phone support for further assistance.

https://turbotax.community.intuit.ca/replies/3152013