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New Member
posted Feb 19, 2026 6:52:15 PM

ONLINE VERSION

I have used the desktop version for many years now

this year I mistakenly bought the Deluxe online edition - I started using it and don't like it at all - how do I switch to the desktop version without having to buy a new package?

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1 Replies
Returning Member
Feb 20, 2026 9:43:12 AM

If you accidentally bought TurboTax Online and want to switch to TurboTax Desktop, the online purchase can’t be converted into a Desktop license as the codes are not interchangeable.

 

What you can do:

Request a refund for the online software you purchased, you can then buy the Desktop version you need. 

Thank you for choosing TurboTax.