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Level 1
posted Feb 23, 2023 10:01:36 AM

Ontario Staycation Tax Credit - Issues to netfile

I am trying to netfile my return and the following message alert is appearing at the top of the netfile page.

"CANADA REVENUE HAS RELEASED NEW INFORMATION FOR THE ONTARIO STAYCATION TAX CREDIT THAT IS NOT INCLUDED INTO THIS RELEASE.  IF YOU ARE CLAIMING THIS CREDIT WE DO NOT RECOMMENT YOU TO NETFILE AT THIS TIME. THE ONTARIO STAYCATION TAX CREDIT CHANGES WILL BE INCLUDED INTO OUR NEXT RELEASE."

I am claiming this credit so I cannot netfile.  WHEN WILL TURBOTAX BE UPDATING THE NEXT RELEASE SO I CAN NETFILE MY RETURN.

1 12 2399
12 Replies
Level 1
Feb 23, 2023 10:11:54 AM

I am trying to enter receipts for Staycation but HST #s keep sending a notice to round up numbers? AND I still have more hotel entries but cannot add to form   and cannot move forward with warning I get about rounding up numbers 

Level 1
Feb 23, 2023 10:17:24 AM

Only input the numbers.  Do not input the RT 000???.

 

Returning Member
Feb 23, 2023 2:04:56 PM

Only Enter the Whole Numbers.  (RT 0001 etc is for CRA reference..)

 

 

Answered Below  - First Week in March, Next Release to Include Fix!

 

 

https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-ontario-staycation-tax-credit-not-included-in-turbo-tax-current-version/01/2906813/highlight/false#M22065

New Member
Feb 28, 2023 11:39:44 AM

Alert on staycation tax credit.  When will the release be updated so I can send in my taxes

Level 3
Feb 28, 2023 5:12:09 PM

Last week we heard March 2nd in a different Staycation community thread.  Just checked and no software updates sent out yet to my computer anyways.  This is a mess for lots of people, we're all waiting on TurboTax to send out a release that updates our software so a ton of us can file.  I've been waiting nearly three weeks personally for this.  Here's hoping TurboTax applies the fix in the timelines we've been promised.

Level 15
Mar 1, 2023 8:02:01 AM

The threads will be updated as soon as it has been release. Thank you for your patience.

 

New Member
Mar 1, 2023 10:23:47 AM

Do we have a date for the release? I would like to netfile immediately.

New Member
Mar 1, 2023 11:21:23 AM

I am not claiming staycation but am still not able to Netfile, software shows it is up to date.

 

When is this going to get fixed.

Level 3
Mar 1, 2023 12:34:52 PM

Not TurboTax’s finest year.  I’ve used it for over 10 years error free, this is a first for me.

Moderator
Mar 4, 2023 11:34:49 AM

You should be able to file your returns with the Staycation credit now.

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

New Member
Mar 18, 2023 12:29:47 PM

What do I do,  I am getting a message saying Canada revenue agency has released new information for the Ontario staycation tax credit that is not included into this release. If you are claiming this credit, we do not recommend you Netflix at this time?.  The Ontario staycation tax credit changes will be included into our next release?

Moderator
Mar 19, 2023 9:39:41 AM

@Peachy82000  Please make sure your software is updated. You may need to uninstall and reinstall it. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.