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New Member
posted May 14, 2024 5:04:00 AM

Product refund is approved but no communication from TurboTax?

I have made a request for a product refund and it has been labelled as "complete" and "approved" - but I have received no communication regarding a refund. Does it come in the mail or something?

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1 Best answer
Moderator
May 14, 2024 7:03:02 AM

Was this refund from a retail purchase? If yes, then yes, you will receive a cheque in the mail this can take up to 8 weeks.

 

Thank you for choosing TurboTax.

3 Replies
Moderator
May 14, 2024 7:03:02 AM

Was this refund from a retail purchase? If yes, then yes, you will receive a cheque in the mail this can take up to 8 weeks.

 

Thank you for choosing TurboTax.

New Member
May 14, 2024 12:34:04 PM

Great! Thank you very much Brenda 🙂

Moderator
May 14, 2024 12:35:00 PM

You're welcome- Have a great day!