Program dosen't answer problem

[bigdady256_]

Downloaded program and the product code dosen't register and won't launch

[TurboTaxGinette]

We can help you with this. Whether you are using our TurboTax Online or CD/Download version, please follow the link below relating to your version of choice to receive the guidance you need.

In the online edition of TurboTax, how do I use a prepayment code?

Understanding your TurboTax product license code

Thank you for using TurboTax.

[bigdady256_]

Read the product code wrong the code was hard to read.  Problem solved

[TurboTaxGinette]

Thank you for the update. Happy the issue was solved.

Thank you for choosing TurboTax.