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Level 1
posted Jan 9, 2023 6:20:38 PM

Purchase new version with promotion cannot proceed

Hi,

I received a message in my inbox for a promotion on line expire the 15th january to buy de new version and save 15% for the deluxe version 37.99$ to 32.29$ but went a try to buy, enter credit card and shipping information, the page said a error, try again and i cannot buy turbo tax for this year.

 

Did somebody received that email and to do have problem to buy?.

Thanks Steeve

 

 

 

0 1 907
1 Best answer
Intuit Alumni
Jan 10, 2023 7:33:22 AM

When saying the price of $37.99 that corresponds to our TurboTax Standard CD/Download software which contains the forms and can be downloaded here: TurboTax Standard 2022.

When you speak of the Deluxe version, that is our TurboTax Online software which does not contain the Forms view function and can be downloaded here: https://turbotax.intuit.ca/tax/software/online.

After you have bought the return indicated in your promotion, please return to us if you still need help.

 

Thank you for choosing TurboTax.


 

1 Replies
Intuit Alumni
Jan 10, 2023 7:33:22 AM

When saying the price of $37.99 that corresponds to our TurboTax Standard CD/Download software which contains the forms and can be downloaded here: TurboTax Standard 2022.

When you speak of the Deluxe version, that is our TurboTax Online software which does not contain the Forms view function and can be downloaded here: https://turbotax.intuit.ca/tax/software/online.

After you have bought the return indicated in your promotion, please return to us if you still need help.

 

Thank you for choosing TurboTax.