Purchased Premier but Standard Installed

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New Member

Purchased Premier but Standard Installed

I purchased the 2020 Premier version and have the 16 digit code but the Standard version installed and is registered. I tried uninstalling then reinstalling without success.

Two of three installs gone, I wonder.

Without paying $40 again, how do I get the purchased version to activate?

2 Replies
New Member

Purchased Premier but Standard Installed

Additional comment: I was never asked for the 16 digit code and now cannot find a way to enter it.

Moderator

Purchased Premier but Standard Installed

Sorry to hear you are having this issue. In order to help you with this, we will need more information.  Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter

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