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New Member
posted Feb 19, 2024 6:30:15 PM

Purchased Premier CD and was charged for Premier

I purchased Premier CD and downloaded it. When I submitted my return I was charged again for Premier. Why was I charged again?

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5 Replies
Moderator
Feb 20, 2024 6:27:05 AM

Can you please clarify- Did you purchase TurboTax Premier CD/Download edition or the Online edition? How much are you being charged?

 

Thank you for choosing TurboTax.

New Member
Feb 20, 2024 6:39:35 PM

I purchased Premier TurboTax CD from Costco and loaded the software. When I finished my 2023 taxes, I was charged $43.00 by Turbotax for Premier.

 

Why was I charged for Premier addition when I already purchased this?

Moderator
Feb 21, 2024 5:59:47 AM

Are you trying to complete a Canadian tax return or US?

New Member
Feb 21, 2024 5:25:27 PM

US

Moderator
Feb 21, 2024 5:26:35 PM

This is the support site for the Canadian TurboTax. For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.