Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 3
posted Apr 1, 2023 3:42:42 PM

Questions for SUSAN

Susan I received your e-mail with the wrong instructions on how to post a question.

 

I'm sorry this site DOES NOT WANT USERS TO ASK QUESTIONS!

If it did it would have a button at the top of the home page saying:

"Post a question".

 

These were the instruction you gave to ask a question:

click on "Discuss" at the top of the page
click on a topic
click on sub-topic
click on "Ask A Question" next to the search bar

 

That is NOT CORRECT.

This is how to post a question:

Go to the TurboTax Support page
Select Discuss from the menu
Select the box labelled Troubleshooting
Select Ask a Question
Enter your question, choose your product, then select Post

0 3 636
3 Replies
Level 1
May 1, 2023 12:23:57 PM

Hello @Mark4444 
Happy that you were able to find an answer to the question.

Thanks for sharing the detailed way to get there.

Level 2
Apr 24, 2025 4:12:30 AM

@Mark4444  Thanks for posting this.  I have been trying to figure out how to post for a while now.

 

Why not have a big button that says "POST"????

Level 3
Apr 24, 2025 9:16:47 AM

You are welcome!
Your suggestion is the common sense, simple way to post a question.

 

As I mentioned, Intuit does not want to answer questions.

I can't speculate what the reason is, but if they did want to help their paying

customers they would make it as easy as possible for them to post questions here.