Turbotax won't allow me to print or file my return. It says waiting for updates from CRA. I haven't have any updates for over 2 weeks. Why?
If you are not able to file and are seeing a message about locked forms, please see this TurboTax FAQ for more information: Why does TurboTax say my forms are locked or haven't been finalized? We will update the FAQ as additional forms become available.
If you don’t have any of the forms on the list but you are still seeing this error message, please make sure that your software is fully updated. This TurboTax FAQ has instructions on how to update TurboTax CD/Download: How do I update TurboTax if I have the CD/download edition?
If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us
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