Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • Go to TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    English EN

    Pick a language

    Canada Français United States of America English
    cancel
    Turn on suggestions
    Showing results for 
    Search instead for 
    Did you mean: 
    jsp4141
    Level 2
    posted
    ‎August 9, 2021 7:49 AM
    last updated ‎August 09, 2021 7:49 AM

    Costco activation code

    I cannot activate my license. The key provided on my card is not recognized

    0
    3
    415
    Reply
    3 Replies
    DanPaul03
    Level 3
    ‎August 9, 2021 7:01 PM

    Costco activation code

    Contact the TurboTax help desk to get this resolved.

    0
    2
    405
    Reply
    jsp4141
    Level 2
    ‎August 24, 2021 6:51 AM

    Costco activation code

    No way to contact the help desk. The call option is turned off. Their customer support is pathetic. They keep deflecting to online help. I had to purchase my license twice.

    0
    1
    390
    Reply
    DanPaul03
    Level 3
    ‎August 24, 2021 9:59 AM

    Costco activation code

    Use the online help to request a refund for buying the license twice

     

    1. Sign in to TurboTax Online if you're not already signed in.
    2. Select the Help icon in the upper-right corner to open the TurboTax Assistant.
    3. Enter your problem and a specialist will respond by chat.
    0
    388
    Reply
    v