If you are trying to download TurboTax software, please follow the instruction presented in this FAQ – Where can I download the CD/download edition of TurboTax .
Please also visit What are the minimum system requirements for the CD or download edition of TurboTax? to see what are the conditions that your computer has to meet to be able to run the TurboTax software.
Note that the CD/download edition of TurboTax does not work on Mac computers, in this case, you can use the Online Edition of TurboTax . You may also be interested to know the requirements for the online edition, to do so please visit System requirements for the online edition of TurboTax for more information. If you already purchased a CD/download TurboTax edition but you have a Mac computer, you can Request a Refund .
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