expired activation code for 2022 premier edition

[sebastin07]

expired on Aug 31 2024, how do I get it to work ?

[TurboTaxBrenda]

The activation code for your TurboTax 2022 software should not have expired. Can you clarify where it shows that it is expired?

Thank you for choosing TurboTax.

[sebastin07]

• re 2022 turbotax deluxe (purchased from Costco in Burnaby), after several attempts I noticed the activation code card mentions "activation code expires 08/31/2024" 

[TurboImpotBrenda1]

Please contact our phone support to assist you with a new code.

Thank you for choosing TurboTax.

[sebastin07]

I tried to contact phone support over a dozen times in vain. I cannot get past your bot and speak to human support, it will not let me :

it does not understand what the issue is even though I repeated "the activation code does not work/ expired activation code" countless times, with responses such as cannot understand what I am saying, offer to email info, do I have case number etc etc.

It could not even take my  email info correctly even after repeating it numerous time.

the worst system in my experience.

Can you not convey the new code to me by email and cancel the expired code I have which I can convey to you by email?

This is getting incredibly frustrating, I would love to do a survey on your support system

[sebastin07]

It is the 2022 turbotax Deluxe Online Edition 6LGL SDN8 F4F5 VW..  

[sebastin07]

alternatively pl confirm what I can tell the bot for it to put me thru to human support, without it asking for my email because that has not worked either.

[TurboTaxBrenda]

You can say speak to a representative. 

Thank you for choosing TurboTax.