How can I get a refund?

[DanPaul03]

Call the helpdesk and explain your situation to see if a refund is applicable.  TurboTax does not refund online fees.  

[GD202]

Thank you for your question!

You are able to request a refund for your TurboTax product(s) within 60 days of the original purchase date.

To do so, simply fill out the form provided with the applicable information, then select Submit. When requesting a refund for a TurboTax product purchased through a retailer, make sure to include the licence code from both the retail box or receipt, and from the scratch card contained within your packaging.

If additional information is required (such as proof of purchase, order number, etc), a TurboTax representative will contact you to continue assessing your request.

Note: When entering your phone number, please make sure not to include dashes

Please visit the following Turbotax's Blog to find the form related to refund request. 

Thank you, for further information please contact us by phone or via private message on Twitter or Facebook.

[Chaitanya]

hi, i paid for filing my tax but it was unable to process through NETFILE so therefore i need my money back. PLEASE AND THANKS

[TurboTaxBrenda]

Did you print and mail  your income tax return?

[Chaitanya]

No, i did not. Please help me, I need my refund back. I don't have that kind of money and $70 is a lot for me.

[Chaitanya]

I already submitted a request a few days ago but nothing is happening. Please help me.

[TurboTaxBrenda]

I will look into it for you. Did you happen to NetFile your return?