I lost my activation code for Turbotax 2023

[35f930356095]

Lost the email with the activation code

[TurboTaxBrenda]

We have sent you an email with the requested information.

Thank you for choosing TurboTax.

[Harry-S]

I received the email confirmation of purchase but no activation code 

Customer Name: H. S.

Transaction Time: 07:23 AM PST

Order Number: 

Order Date: 22-12-23 (dd-mm-yy)

Help It is installed but unable to use...(

(Personal information removed due to security reasons and not accepted in a public forum)

[TurboTaxSusan]

@Harry-S Did you check your junk / spam folder?

[Janpieter]

I have lost my activation code for Turbo Tax 2023

[Janpieter]

Never thought of that. Problem solved. Thank you very much.

[TurboTaxGinette]

An email has been sent to your email address related to this account.

Thank you for choosing TurboTax.

[BahamutX]

I've lost my activation code. I've checked in my accounts and the last 4 years of (2020 to 2023) all still show as purchased, but I can't get the activation code itself from my online account settings. I've checked my spam and trash for my email.

Thanks

[TurboTaxSusan]

@BahamutX Did you already use your activation code? You can only use your TurboTax Online code once in one account. Using the code again will give an error message.

[BahamutX]

It's not an online code. This is for the downloaded/desktop version. My online account just shows my purchase history. I have never filed or entered or used the turbotax online service.

Steve