Just downloaded Turbotax Standard, installed, but does not start

[fxley]

So basically if this is the case, I am going to have to pay another $130 for Windows pro. That is horrible I do not want to do that.

[TurboTaxAniqua]

@fxley if you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

During tax season (from CRA NETFILE opening to the regular filing deadline (April 31st), we're available 7 days a week during these hours:

• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

[Babycakes]

I have spent my entire morning and part of my afternoon following all of the instructions that were on Intuit. Including checking for updates, making sure my laptop met the requirements, turned off Norton, restarted my laptop, installed and uninstalled TurboTax too many times to count. I finally went to the www for help and found real people having the same problem as I was having, low and behold I found solutions from real people not from Intuit. Thank you all for sharing your experience with a semi fluent techie.

It was the Visual C++ Redistributable download that fixed it

[TurboTaxAniqua]

@Babycakes  We are glad to hear that you are able to download Thank you for this feedback, it is very much appreciated.