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gmsych
New Member

Just finished filing a 2020 tax but no confirmation from CRA was received... can I please have a live person to talk to? thanks, Greg

 
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Jasmine V
Level 5

Just finished filing a 2020 tax but no confirmation from CRA was received... can I please have a live person to talk to? thanks, Greg

When you file your return, you get a confirmation number from the CRA right in TurboTax. The CRA doesn't send you anything directly. CRA My Account will confirm reception of your tax return, but it can take up to 48 hours. 

If you didn’t get a confirmation number, and the CRA doesn’t have your return, then you likely didn’t complete the NETFILE process with your return. Please try again, starting from the beginning of the Review section.

- From the left side menu, select Review.

- From the options that appear, select “[Name] – Tips, Warnings and Errors”.

- Continue through your return and file.

In Forms mode you can get to the Review with CTR+D.

To answer your question, I am including a TurboTax FAQ below for your review.
How do I know if my return was filed using NETFILE and received by the CRA?

If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.

Thank you for using TurboTax.

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