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shannon44
Level 1

Locked Forms

i just tried to net file and it will not allow me 

when will this be fixed?

thank you

TracieB
Level 1

Locked Forms

Great news! Your competitors software is working. Please tell me what order number format you need to submit a refund request. Your online submission form won't accept any of the numbers from my receipt. 

kirklandhill
Level 1

Locked Forms

The TurboTax Support Forum re: locked forms should be updated TODAY to give an ETA on when all forms will be unlocked.

ztian00
Level 1

Locked Forms

They should not have accepted payment when there is a known issue. 

 

I have been charged this morning but they don't even have an estimate when this issue can be resolved. NOT HAPPY 😣

disgruntledfiler
Returning Member

Locked Forms

Did you manage to speak with someone?

sweetseraph
Returning Member

Locked Forms

I would also like at ETA, it's monday and I am trying to netfile and getting the error. If this is not resolved I would also like refund and I will go to your competitor

HRousselle
Level 2

Locked Forms

Just saw on turbo tax canada facebook page a comment from them that said by Wednesday at 5pm. Not sure how much faith I have in that as long ago they said it would be up and running by today.

Kaycee 1970
Returning Member

Locked Forms

Hi I have a message saying I cannot proceed to file my taxes because one or more of your tax forms are currently unavailable. Why?

Missmead89
Level 2

Locked Forms

What’s the other one ?

Missmead89
Level 2

Locked Forms

So they just replied to me and told me hopefully before the end of the week 

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