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RhondaSM
New Member

Marital Status

I am completely tax return for common law couple.  On Page 1 of both T1s it shows marital status at Dec 31 as common law, it has carried forward spouses income and information on both page 1s as well.  When I review it gives me error that I must confirm marital status and when I select yes living together at Dec 31 it changes refunds.   Why?  If marital status is confirmed already on page one what is it changing?  I talked to an accountant and he said he doesn't have to confirm marital status on his program and I don't remember having to do this on prior years. 

5 Replies

Marital Status

Same error and cannot be fixed and cannot netfile. Were you able to fix the error?

Marital Status

I'm having the same error and cannot be fixed and cannot netfile. Were you able to fix the error

Marital Status

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

Marital Status

called the phone number you gave you don't speak with a live person emailed support issues was of no help at all 

is there a number to call to speak with a live agent 

Marital Status

If you would like to contact our phone support team, you can call them at 1-888-829-8608. When the machine asks you if you want them to email or text you something, say NO, and the machine will take your information and transfer you to an agent. 

 

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