MY chat is not working with my specialist

[amyvanisland]

How am I supposed to contact them?

[TurboTaxSusan]

I have requested that a tax expert contact you.

[Magdamok]

Hi, sorry to piggy back on their question, but The chat function is not working on my turbo tax either. I get emails that my expert has sent me messages, but cannot view them when i log in. 

[Wasteofmymoney]

Same issue here!!! Very frustrating

[TurboTaxBrenda1]

Can you please update me on if the issue has been resolved for you and if you were able to get in contact with your tax expert?

[kristinaer]

My chat is not working as well, let me know where to find an option to connect with an assistant

[Wasteofmymoney]

@kristinaer, I had to call their tech support number. It got fixed after a couple of days.

[Wasteofmymoney]

After calling the tech support number, the issue was resolved.

[TurboTaxSusan]

@kristinaer

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[bdj459]

Sorry to piggy back on this thread but couldn't see where I could post my own message. The chat function on my Turbotax does not work. When I click start chat, nothing happens.