I purchased the download for Home & Business but it won't load. It says it isn't compatible for Mac. There wasn't any indication before I bought it that this would be the case. Where do I go for a refund?
We are sorry to hear that you are having issues. Currently we don’t have a downloadable version available for Mac OS. For people who don’t have a Windows computer, we have TurboTax Online, which will work on almost anything that has a modern browser. We also have an app for iOS in Apple’s app store. However, the code for TurboTax CD/Download will not work with these products.
You can use the form on this FAQ to request a refund:
If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter
Thank you for choosing TurboTax
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