Netfile Auto fill CRA ERROR 021

[Aprilcheng]

Cannot use Auto Fill, not allow TurboTax to Auto fill.

I can use Auto Fill for my return, however, when my husband do his, the CRA block his, there is an error 021

[TurboTaxGinette]

As per the Canada Revenue Agency (CRA) Preparing a tax return for a family member or a friend

Individuals can also use Auto-fill my return on behalf of a family member. If you prepare a tax return for a family member or a friend, you need to:

• be authorized by your family member or friend to use Auto-fill my return on their behalf. You will need a RepID, which you can get through the Represent a Client portal. The RepID identifies you with the CRA.
• give your RepID to your family member or friend so they can authorize you as their representative through their My Account. For more information on authorizing a representative, go to Authorize or cancel a representative.
• once you are authorized, you can use Auto-fill my return to access their tax information and file a return for them.

Each individual should enter their own CRA user ID and password to use this service. Auto-fill my return can be used for the current tax filing year plus the previous six tax years.

Thank you for choosing TurboTax.