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andye
New Member

Ontario Staycation Tax Credit Entry form

Ontario Staycation Tax Credit Entry form will not allow entry of an alpha/numeric HST/GST number. You need to fix the formatting!

18 Replies

Ontario Staycation Tax Credit Entry form

What is the exact error message that you are getting? 

 

Also, please make sure that you are entering the GST/HST number in the correct format, ex: 139217491 RT 0001

andye
New Member

Ontario Staycation Tax Credit Entry form

Familiar with GST/HST registration number format. Cannot enter complete series of numbers and 'RT'. Error message is "Please enter a numeric value rounded to the nearest whole number." Obviously irrelevant to the nature of the data to be entered.  Entering only the first 9-digit numbers without the RT 001(or other identifier) does not generate an error and allows the data entry to proceed.  Per CRA, the digits following the RT indicate the location so they could be 001, 002 ... and should be included to precisely identify the location in the CRA form. Either formatting of this field is wrong or CRA only wants the first 9 digits of the number. A fix or better explanation is required depending on the cause of the problem.

Ontario Staycation Tax Credit Entry form

I will let our product development team that this needs to be fixed. Thank you for bringing this to our attention.

MrsH1
New Member

Ontario Staycation Tax Credit Entry form

Click on Staycation credit on ON479  it takes you to what looks like the ON479 Worksheet Go to amount column  for accommodation expense and double click on the amount green field...it goes to a revised ON479 worksheet and allows you to enter the information.  It then automatically appears on the Ont tax forms

 

BUT... there is not enough room to enter name and address of the hotel etc.

Ontario Staycation Tax Credit Entry form

@MrsH1 If you don't have enough room to put in the name and full address, just enter the name and postal code. 

MrsH1
New Member

Ontario Staycation Tax Credit Entry form

Thanks, that’s what I wound up doing…there’s just enough room if you leave no spaces.…..suggestion:   Allow type to carry over beyond box so it gets submitted properly 

Ontario Staycation Tax Credit Entry form

@MrsH1 I have passed on your suggestion to our product development team. Thank you for your input.

 

Ontario Staycation Tax Credit Entry form

You are wrong. The desktop version does not let you enter alpha characters. You cannot put spaces also, only 15 numeric values are allowed. You have known about this problem for a long time why is it not fixed. It is February 23 and I cannot file my return because of this warning. When is your next form upgrade going to occur?

Ontario Staycation Tax Credit Entry form

Have you tried entering the HST/GST number using the Forms mode instead of EasyStep?

 

To do this, click on the Forms icon in the blue icon bar. Then click on the Forms icon again, and search for “ONWS”. Select “ONWS ON479” from the list and click “OK”. Then you can enter your Staycation information in the table at the top of the form.

 

To go back to EasyStep Mode, click on the EasyStep icon in the blue icon bar.